So, I finally talked to someone at Telstra who said the phone appeared to be connected. This time they passed me off to the faults department instead. After another hour-long phone call with the person at the other end conferencing with two other people I got a technician booked to come to our house, FINALLY.
So on Sunday he arrived and tested the phone lines. There was no signal at the outside of the house so he connected it back from the street to the wall outside. Victory! Then he tested inside the house and could get no dial-tone.
His verdict was that it was probably terminated at the alarm box and as we still don't have the master code we can't open the box up and check.
This means we need to wait for the electrician. This is a problem.
Our builder has been outstanding but the electician (who he employed) has been an "issue". Lights left unfinished, the new power points not connected, not returning the builder's phone calls, not showing up when he said he would. Not good.
I've yet to tell the builder I'm dumping the phone problem back in his lap. That's a coversation for later.
0 comments:
Post a Comment